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Apr 22, 2010Frontier Airlines Improves Inflight Customer ExperiencePartners with Aircell for Gogo Internet Service on Embraer Fleet
DENVER, April 22, 2010 -
Frontier Airlines, a wholly-owned subsidiary of Republic Airways
Holdings, Inc. (NASDAQ: RJET), is pleased to announce it’s taking the
inflight customer experience to another level with the addition of Gogo®
inflight internet service on its Embraer fleet. Frontier plans to have
the service installed on its fleet of 32 E170 and E190 aircraft by the
end of 2010.
“Our customers have told us how important inflight entertainment and
connectivity is in their travel experience,” said Executive Vice
President and COO Wayne Heller. “We look forward to providing our
customers with internet service at 35,000 feet and are thrilled to have
Aircell as a partner in this effort.”
Gogo internet access will be available for purchase starting at $4.95,
based on length of flight and type of device used to access Gogo. Once
connected, customers can use Gogo to check e-mail, log into a corporate
VPN, watch their favorite Frontier commercials and more!
“We pride ourselves in providing our guests with a comfortable and
enjoyable inflight experience,” said Vice President of Marketing and
Branding Ian Arthur. “Each of these amenities, combined with our
unmatched customer service, truly provides a differentiated and better
experience. We always have an ear to our customers’ needs and will
continue to develop an airline that meets and exceeds those
expectations.”
“We are very excited to partner with Republic Airways and further
enhance the inflight entertainment options available on Frontier
Airlines,” said Michael Small, Aircell’s President and CEO. “We both
share a common focus of service excellence and adding Gogo is simply the
latest example of advancing that goal.”
Frontier currently offers 24 channels of DIRECTV® service and first-run
pay-per-view movies onboard its fleet of 52 Airbus aircraft. While the
Gogo inflight internet service will be installed on the Embraer fleet in
2010, the carrier will continue to research inflight connectivity
options to further enhance the Frontier travel experience.
For more information on Frontier’s inflight entertainment options,
please visit FrontierAirlines.com.
About Frontier Airlines
Frontier Airlines is a wholly-owned subsidiary of Republic Airways
Holdings, Inc., an airline holding company that owns Chautauqua
Airlines, Lynx Aviation, Midwest Airlines, Republic Airlines and Shuttle
America. Currently in its 16th year of operations, Frontier
employs more than 5,500 aviation professionals and operates more than
550 daily flights from its three hubs at Denver International Airport,
Milwaukee’s General Mitchell International Airport and Kansas City
International Airport. Frontier offers routes to more than 70
destinations in the United States, Mexico and Costa Rica.
On April 13, 2010, Republic Airways announced that its two branded
carriers, Frontier and Midwest, would combine under the Frontier
Airlines name. The integration of these two airlines is expected to take
12-18 months.
For more information on the integration, visit FrontierMidwest.com.
For more in-depth information on Frontier Airlines and to book tickets,
please visit its Web site at FrontierAirlines.com.
About Aircell
Aircell® is the world’s leading provider of airborne
communications. As winner of an exclusive FCC frequency license in 2006,
Aircell has built a revolutionary mobile broadband network for
commercial and business aviation. In 2008, the Aircell Network and its
inflight portal, Gogo®, revolutionized the commercial airline
passenger flight experience by delivering a robust Internet experience
at 35,000 feet. In addition, the Aircell Network provides airlines with
connectivity to operations and a path to enhanced cabin services such as
video, audio, television and more. A similar feature set is available to
Business aircraft operators. Aircell has facilities in Broomfield,
Colorado, and Itasca, Illinois. Aircell’s vision is to give everyone the
ability to stay in touch, in flight®. For more information
about Aircell, please visit www.aircell.com.
About Gogo
Gogo®, powered by Aircell, turns a commercial airplane into a
Wi-Fi hotspot with true inflight Internet access. Passengers with Wi-Fi
enabled devices, such as laptops, smartphones and PDAs, can surf the
Web, check e-mail, instant message, access a corporate VPN and more. For
more information about Gogo, please visit www.gogoinflight.com.
You can also follow ‘gogoInflight’ on Twitter (www.twitter.com/gogoinflight)
and Facebook (www.facebook.com/gogoinflight).
© 2010 Aircell LLC. Aircell, Gogo and in touch, in flight are trademarks
of Aircell or its affiliates. All rights reserved.
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