Additional flexibility for customers scheduled to travel through May 16
DENVER, April 29 /PRNewswire-FirstCall/ -- In response to customer concerns about the presence of the Swine Flu virus in parts of Mexico, Frontier Airlines has put the following travel policy guidelines into place for all customers scheduled to travel to/from Cancun, Cozumel, San Jose Del Cabo and Puerto Vallarta on April 27 through May 16, 2009, who bought tickets on or before April 27, 2009.
Customers scheduled on the above dates may elect to stand by free of charge on an earlier date or time. Origin and destination cities must remain the same.
For customers who have already started their travel, rules and restrictions regarding standard change fees, advance purchase, day or time applications, blackouts and minimum or maximum stay requirements have been waived. Origin and destination cities must remain the same. Changes must be made by midnight, May 6, 2009, and travel completed by May 20, 2009.
For customers who have not begun travel, they may make one change to their travel plans without a change fee. All rescheduled travel may be subject to higher fares if it does not meet the original rule or booking class.
All of these policies also apply to redemption tickets for these Mexico destinations.
Frontier continues to closely monitor travel advisories from the U.S. Department of Homeland Security as well as from the World Health Organization.
Frontier currently flies to four destinations on the east and west coasts of Mexico. For more information, please visit FrontierAirlines.com.
About Frontier Airlines Holdings, Inc.
Frontier Airlines Holdings, Inc. is the parent company of Denver-based Frontier Airlines. Currently in its 15th year of operations, Frontier Airlines is the second-largest jet service carrier at Denver International Airport, employing approximately 5,000 aviation professionals. Frontier Airlines' mainline operation has 51 aircraft with one of the youngest Airbus fleets in North America. Frontier Airlines' mainline operations offer 24 channels of DIRECTV® service in every seatback along with a comfortable all-coach configuration. In conjunction with a fleet of ten Bombardier Q400 aircraft operated by Lynx Aviation (a subsidiary of Frontier Airlines Holdings, Inc.), Frontier offers routes to more than 50 destinations in the U.S., Mexico and Costa Rica. In addition, Frontier and AirTran Airways operate a first-of-its-kind integrated marketing partnership that offers travelers the ability to reach more than 80 destinations across four countries with low fares, aboard two of the youngest fleets in the industry. For more in-depth information on Frontier Airlines, please visit its Web site at FrontierAirlines.com.
SOURCE: Frontier Airlines Holdings, Inc.
Web site: http://www.frontierairlines.com/